FAQS

How much is shipping?

We deliver worldwide and offer FREE shipping for orders over 99$. Please see the estimated delivery time and shipping cost below (every shipping is tracked & insured). For countries not listed below you will see the information at checkout.

US & CANADA

Shipping Method  Shipping Cost
Standard Shipping (7-9 days) FREE for orders over 99$
Standard Shipping (7-9 days) 15$


How long will I wait for the order?

All orders are processed within 3 business days and will take 3-15 business days to arrive depending on your location. Please see the estimated delivery time below:
Europe: 3-5 business days
US & Canada: 5-10 business days
Rest of the world: 7-15 business days

What is morimond returns and refunds policy? 

  • ​You can return the product within 14 days of delivery.
  • ​​The package should not be broken and the product can’t be used or broken.
  • ​​The product shall be returned in its original box.
  • ​​​We do not refund shipping unless it’s a faulty product. For changes or returns, the shipping costs is on the customer.
  • ​​​As a consumer you have the right to get your money back within 30 days from that day we received your returned product.

​​In case of claims or faulty products we will replace your product or get a refund (inclusive shipping costs).

How do I change or cancel my order?

If you need to cancel or make any changes to your order please email hellomorimond@gmail.com within 12 hours of making your purchase. Our team will be back to you shortly. 

Please make sure you have read our Returns & Refunds Policy before proceeding.